We are looking for a geo tool
Hi, is there something like a "geo tool" in C4C which allows to do a geographical planning? It should support functions like "select all customers which are located less than 100 kilometers around...
View ArticleC4C extended app - Attachments offline
Hello experts, with 1602 release it is possible to add attachments in offline mode. Is it also on the roadmap to provide attachments of business objects offline in C4C Extended App in general? I am...
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C4C Customer migration - "Instance with the same key already exists"
Hi All, I have come across this error a few times when uploading accounts and contact.:Instance with the same key (Contact first name, Contact last name) already existsInstance with the same key...
View ArticleAdding follow-up notes to a Meeting/Appointment
Hi All, What is the typical best practice for adding notes to a Meeting or Appointment , after the meeting? I know when a Appointment synchronizes to C4C from Outlook, the body of the email gets stored...
View ArticleHow to automatically extract application logs from C4C platform ?
Hi, I would like to know if it is possible to automatically extract the logs from C4C ? Like automatically get the user login access, the system performance status, etc... The need is then to feed...
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How to get Extension field availability in Report, Ipad & Iphone?
Hi All, I have created an extension field using Adapt for opportunity and its available in opportunity header. 1. I want to add the extension field to the following new opportunity create screen....
View ArticleERP Notification as a follow up in C4C Service request!
Hi Gents ,I have a requirement to create an ERP Notification from C4C Service Requests. This can be achieved with custom Development.I will achieve that.I also need to add the ERP Notification Number,...
View ArticleHow to upload documents to Library folder?
Hi Friends, I want to upload bunch of documents to Library in SAP C4C. Any automatic method to upload files to Library other than manual method. Please let me know. Thanks,Prasad GVK.
View ArticleVersion Management in Library
Hello Need some information on version control in LibraryAs per the User guide,To upload a new version , user will follow the below steps1. Check out the document2. make Edits/Saves on local machine3....
View ArticleOutlook Plug-In distribution
Hi everyone, we would like to distribute the outlook plug-in of Cloud for Customer via software distribution mechanism.Therefore it would be good if we could provide the plug-in also pre-set with the...
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C4C to HCI Integration - BusinessPartnerReplication 'to' ERP - Inbound error
Hello, I have ensured certificates between the HCI and C4C1.downloaded the certificate from Comm Arrnagement2.uploaded it in Iflow However I am getting following error - check the test connection in...
View ArticleTicket summary pdf to bring interaction data
Hi, Is there anyway we can bring in the interaction history in the service ticket when we preview the ticket in PDF preview? Can anyone share any information on this. Regards,Subhasish
View ArticleHow to restrict home page based report per user
Dear All, We are in the process of enabling the home page based report, in that currently we are facing one challenge is one user can able to see other user reports in the home page report. Example : A...
View ArticleE-mail campaign check on clicked URL's
Hi, Can someone give me more information whether it's possible to have checks when the receiver clicks on certains URLS in the e-mail which is send as an e-mail campaign? Something like Clickdimensions...
View ArticleConfiguring Holiday Calendar in C4C
Hi All, Currently we have an option in SAP C4C to configure Working Day calendar in Organization Structure but our client has requirement to configure Holiday Calendar instead of Working Day calendar....
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Change status scheme for document type
Hello! I have created some document types for service tickets. Afterwards I created a statusscheme for the document types. Now, I noticed that I'm not able to change the status scheme of the created...
View ArticleRestore Point
Hello experts, Do you know how long it takes to SAP to return to a restore point? Regards.Claudia C.
View ArticleClose date in opportunity
Hi,When i create an opportunity the field "close date" is full with a value but i need this field is empty. Is it possible?.ThanksElizabeth
View ArticleApproval Process
Hi,I have this context: 1. I am working in the system. I am alredy contected. 2. I am approver from an opportunity. The user requests my approval and send me a email.3. I open the email and i click to...
View ArticleLead assignment notification sap c4c
HI Experts, We have a requirement in which a notification is to be sent to a sales manager as soon as his sales executives generates a lead and if that lead is assigned to anybody then a notification...
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