Clik here to view.
Problem with Partner Number (C4C Sales Quote)
Dear expert, I have a problem with my partnemrnumber.In C4C when I want to create a sales order, if I add two products, I can not see the PART_NUMB for the second product in my idoc. also in the...
View ArticleCloud for Service Training/Course
Hi! Can I find out whether there is any SAP course (e-learning specifically) for Cloud for Service? I don't seem to be able to find any courses in this area. Would it be covered in the C4C course...
View ArticleMarketing Attributes in C4C
Hello,I need something similar to the SAP CRM (on premise) marketing attributes to classify the accounts: each account can have more than one attribute value for the same attribute (eg.: Attribute:...
View ArticleExtracting Change Logs
Hi, I would like to ask if there's a way to extract change logs for all or a certain number of customers? Thanks and Regards,Marc
View ArticleSLA determination in Ticket based on country
Hi, We are implementing ECSC (Employee support ticketing solution - cloud for service) scenario for a customer. The customer has employees spread out all over the world that are serviced by agents...
View ArticleLogon via User and Password in URL
Hello everybody, I am wondering, whether it is possible to logon into C4C via url with "integrated" username and password.Is it possible to provide them as parameters. No matter if hashed or as...
View ArticleImpact of Unsupported Languages in Scoping in C4C
Hi, As some of the countries/languages are not supported in Scoping in C4C. we have an option for Language translation. I would like to know what is the impact or restriction of using Unsupported...
View ArticleForm template - Header missing
Hi, I have created a form template for service tickets in Adobe LivecycleDesigner. The form includes a header as well. I ve set up the form template not to use the master template in C4C, as I need my...
View ArticleClik here to view.
Opening Quick Create(on selecting copy button on OWL) with the fields copied...
Hi Experts, I have business scenario in which I have to open the quick create in the owl screen by clicking on the copy button and fields should be copied from the selected record in the owl...
View ArticleClik here to view.
Unable to create BP data from C4C to ECC
Hi Gurus, We are trying to replicate the BP data from C4C to ECC and facing a lot of errors. First of all we have setup the connections from C4C to ECC and have ensured that data flows from C4C to PI...
View ArticleCustomer Part Number Import using Data Workbench
Hi, I'm trying to upload customer part number using the Data Workbench but having troubles....
View Articlesap c4c complaint management for standalone system
Hi peers, We have implemented sap c4c as a standalone system for a client. Now i have to explain hime the complaint management process for sap c4c. I am new to this project. The text that i am finding...
View ArticleClik here to view.
Sales Quote/Order configuration in SAP Hybris C4C
Hi Experts, Can someone suggest how can I configure SALES QUOTE/ORDER in SAP Hybris C4C? My initial setup is as follows:(A) I want to know what exactly I have to create as ITEM TYPE as mentioned in...
View ArticleVendor integration with SAP ECC to C4C
Hi, I am relatively new to SAP C4C. The client has a requirement to interface vendor number and contact information into C4C from SAP ECC. They want to use this to create tickets based on a vendor...
View ArticleAccessibility of C4C
Hi has someone a document or official information about the Accessibility of C4C? We need this information for customer RFI! ThanksSandro
View ArticleClik here to view.
Remove tab from the Service menu in C4C.
Hello, I am working on configuring a test system and I have on the Service Tab two times the same option with Tickets.How can I remove one of them?Somehow I don't seem to find the option in the...
View ArticleCreate Button(click event) on Standard Object Extension - "Customer"
Dear all, I create an extension for standard object "customer", and enhance screen "COD_Account_TI.TI.xuicomponent".I want add button/action(which have customized logic) on the screen.When I add...
View ArticleC4C - Approval Process
Hi Colleagues, I would like your help to check if is it possible to use these type of conditions for approval process on C4C. Customer has a requirement for approval according discount: Required...
View ArticleC4C Pricing
Hi SDN community, While validating C4C pricing I would appreciate your feedback to below product capabilities. The customer is implementing C4C integrated with ERP and wants to evaluate if C4C pricing...
View ArticleCan Cloud for Customer accept decimals?
Prior to the Cloud. We used SAP for quoting, ordering and invoicing. For training and services orders we were able to use 1/2 day and entered .5 in the quantity.We can not use a decimal in the Cloud....
View Article