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SMS Outbound setup for Workflow
Hello, I followed the SAP Administration guide for setting up SMS messaging. The requirement is to trigger a SMS to a user after a new Lead has been created.I set up the Workflow for this but the SMS...
View ArticleHow to automate refreshing of Visits
Hi, With objects like Opportunities we have the option to use the "Refresh from Activity Plan" option in workflow rules in order to automatically assign surveys and the like to an object. However, for...
View ArticleReport - Activity Analysis - full text of Notes is not displayed
We are in the midst of implementing C4C. The users want to view Activities with Notes. We configured a report using the All Activities data source. However, when there is a lot of text in the Notes,...
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Data Migration : How update some existing contacts
Hello, I would like be able to update some existing contact records, using the Account ID and the Contact ID as key in the Data Migration tool, but it doesn't. I got this kind of message, while the...
View ArticleImport .vcf into C4C
Hi all, Is there a way to import a bunch of .vcf (contact) files directly into C4C? For example, we go to a conference, meet a whole bunch of people and get their business cards and we want to get them...
View ArticleEmail template with extension fields for Campaign execution
Hi, I understand that Email template in campaign allowed for placeholder to dynamically populate data like account name, title, etcIT Setup Guide Is it possible to populate the extension field in...
View ArticleHow to prevent ticket conclusion if ticket was not submitted to approval.
Hello there. 1) I've configured an approval proccess for ticket if some custom field is set. \o/2) If I open a ticket and set the custom field, the warning message 'send for approval' appears. \o/3) I...
View ArticleDifficult to create report
Hello Experts when i creating Material Inventories Balance Summary report i cannot change the default selection type single value to Multiple value. PFARegards Rishad kv
View ArticleCan i get report from extension field
Hello Experts I have created new extension field in PO. now i want show the extension field when report generating. Is there any way to get that report RegardsRishad kv
View ArticleTab Duplication
Hi, We have a requirement where in we have two different types of tickets.We want these two different ticket types to be shown in two different tabs under.Is there a way to do this? Regards,Vaibhav
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OpenText Extended ECM integration with SAP C4C
Hi Experts,I am exploring on Enterprise content management solutions which can be integrated to SAP C4C and I am validating opentext solutions for SAP..Connected to this, I have following questions Is...
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On the question of the convert of leads
Hi all, When i wanna convert a lead to sales lead , i find a question that if the lead was created directly, then at the actions option, we can see 'convert to sales lead' and other options. Look...
View ArticleHow to setup access restriction to a custom object by business role ?
Hi experts, I would like to know how I can restrict the access to a custom object records, in the same way as what can be done with Account through the territories. So I have created a custom object,...
View ArticleLDAP integration - C4C employee / user creation
Hello, is it possible to integrate an ldap system with C4C?Our employees / users are stored in LDAP and we want to have an integration so users can be created / updated automatically in C4C. In case it...
View ArticleCan we leverage the standard indicator in ABSL script ?
Hello Team, I am currently working on a customrer project and would like to leverage the SAP C4C standard indicator that has been bound to opportunity QC.How can i use the same in ABSL code as the...
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Update customer notes
Hello, Does anyone have an idea to update en masse customer notes?I tried using the migration tool using a file with all my customer notes in migration mode 'Modify already existing records'When i...
View ArticleSales Quotes - Clarify what progress 'Not Relevant' means in the quote
Hi Team, Could you please help me to understand how does the progress field work on the quote? It's possible to make configuration? Thank you Johnny
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External Reference and Note in SAP C4C
Hey people , I'm new in C4C and I need your help to change a Formquote in Form Template. I modify my form and add two fields in LiveCycle Designer but I can't find the data binding it's corresponding...
View ArticleActivity management not possible at Partner and Partner Contact?
Hi, Can anybody explain me the logic behind the fact that I do not have the possibility to register activities (appointments, phone calls, tasks and emails), an ACTIVITIES view standard available at...
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C4C Marketing Attributes - missing "AND" to link multiple attributes
Hello Experts,we're missing the "AND" functionality/operator in order to link the marketing attributes. We've setup an attribute set with Attributes CRM and ERP Systems. It might be the case, that a...
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