Clik here to view.
Migration of primary contact in activties
Hi, For our customer we are migrating all data. We are trying to migrate Task activties but when we try to add a contact person for a certain task activity it's not been set as the primary contact...
View ArticleTicket 2 levels escalation
Dear experts, i am trying to set an escalation rule for tickets that must have 2 level of automatic escalation (Ticket received in C4C, 15 min before completion due do the first escalation and 10 min...
View ArticleOutlook plugin - Unable to Add contacts - Button grayed out
Our users have downloaded the latest version of the plugin (142.0.2463.2328). When they navigate to a Contact in Outlook, the Add Contact button is grayed out. I have a previous version and it works...
View ArticleCustom Work Center components not visible after creation of new Patch
Hi All, We have created a custom BO and a custom Work-Center for the same BO. Initially, in Development tenant everything works well and we have added few custom BO data there. After transporting the...
View ArticleC4C Mobile App - Customise it?
Hi All, Quick one hopefully, is it possible to extend the standard C4C mobile app to add extra custom functionality into it? Google isn't being friendly at the moment so I can't find any useful info....
View ArticleXML File Input for customer
Hello community, I'm currently trying to load customeres via WebDAV and XML File Input, but the customers are not appearing in the system. Here is the file I'm trying to use: <?xml version="1.0"...
View ArticleClik here to view.
Note field not available on Quick create (Account/Contact)
Hi all, Since today I've noticed I don't see the note field on the quick/creaqte view on Account/Contact level.I tried to add the field but when I'm in adaption mode/edit screen (silverlight) I could...
View ArticleSet default check mark in Individual customer form
Hi,I want to set "Marked" check box of prospect when i open the Individual customer form.I came to know that, i can do this by define work flow rules.I did it but somehow it wont work. (When i open the...
View ArticleSuppress replication of changes back to ERP in Multi Backend Scenario
Hello,we are planning the integration of two ERP clients via HCI into C4C. The data to be exchanged isAccounts and Account-Addresses and Material. The customers between the two ERP clients are in sync...
View ArticleLead read/write restriction through Org Structure
Hi,I have two business roles(& sales units too) X and Y (Both have same nature- work center).A is my main business. Requirement: Users of business roles X can not see account and leads of users of...
View ArticleC4C-ERP Integration: Update a C4C Prospect Account
Hello Community, I am working on ERP-C4C integration. I have the following scenario. Integration is not bidirectional. I.e. Accounts are never sent to ERP from C4C. Prospects are created in C4C....
View ArticleClik here to view.
Migrate Competitor Products
Hi, We are trying to migrate 2240 competitor products but 79 are blocked during the migration.I tried to figure out why the migration tool won't accept the 79 records but did not find any...
View ArticleClik here to view.
Retail Material Replication from ECC to C4C problem.
Hello there! I'm trying to replicate material from ECC to C4C. According to documentation, its necessary to integrate material characteristcs and merchandise category too. It was integrated...
View ArticleDownloading Attachment (Product Images) from ECC to C4C
HelloCan any one suggest How to replicate / configure Attachments from material master in ECC to C4C product records.We are doing a C4C with SAP ECC integration and will replicate material master...
View ArticleClik here to view.
Data Migration: SAP C4C to C4C
Hello everyone,our customer has started a C4C project with the idea using the "New System - Copy of Source System" strategy at the end of the project. Pretty soon he realized, that it would not work...
View ArticleWebservice Error in Updating Contact
Hi Experts, When I want to update contact person through PI using the interface "Replicate Business Partner from SAP BusinessSuite", I get the error "Update not possible; existing data for...
View ArticleClik here to view.
Issue with Consuming C4C WSDL in ECC System
Hi, I have developed SOAP Web Service(on Custom BO) in C4C SDK(QA system), downloaded WSDL & Successfully tested in SOAP UI.Want to consume this C4C WSDL in ECC system. My C4C landscape has:...
View ArticleIs there a dedicated website for SAP Cloud for Customer?
I am trying to find a public website that provides some details about SAP Cloud for Customer. Thank you.
View ArticleIntegration CRM C4C : installed base
Hello. I have looked for the information with no result. So let me explain my case.I use an installed base set inside a CRM system I want to replicate into C4C with HCI/PI.As it is possible between ERP...
View ArticleLeads Deleted - logs
Hi All! I need to see the logs of leads deleted. Anyone know if the C4C have this function? Tks
View Article