How can we call a custom action on click of ID link in OWL ?
Hi Experts, We are implementing one functionality where on click of ID in owl i want to call custom action before opening TI screen its binded to.but i am unable to do so as i have put first create...
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Web Service for C4C window Visits.
Hi guys! I need to know the name of the web service standard to create a new visit in C4C , I was using the standard web service " ManageAppointmentActivityIn " however, is not correct. Web Service...
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How to export list values
Hello, In order to be able to manage better the values from the standard list, like the Departments or Functions in Contacts, I would like export the existing values in order to share with key-users...
View ArticleCreate Button(click event) on Standard Object Extension - "Customer"
Dear all, I create an extension for standard object "customer", and enhance screen "COD_Account_TI.TI.xuicomponent".I want add button/action(which have customized logic) on the screen.When I add...
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Voice recognition capability?
Hi All, Has anyone heard of or are aware of any voice recognition capabilities with C4C, either natively or through a third-party? i.e. - using your phone to talk into an 'app' and create a lead,...
View ArticlePrevent new customers from being selected as non-Prospect
Hi All, Is it possible to prevent end users from creating nothing more than a Prospect when creating a new Account, say in the QC screen? By default the Prospect checkbox is marked and I want to ensure...
View ArticleC4C Security Policies for Business Users questions
Dear experts, can kindly anyone of you explain me what imply the check box "Admin Password Change Enforcement" available inside the security policy management view? And also the check box "App...
View ArticleResponsive UI - missing Work Center
Hello, we have seen that in RUI are missing some WC which are available in HTML5 Environment (e.g. campaigns). The admin guide writes that some WC are not implemented in RUI yet. Is there an overview...
View Articleduplicate check for contacts
Hello together, I have a question about the duplicate check, more specifically the duplicate check for contacts.If a contact has a first name and a last name, how this names are handled?Are the first...
View ArticleIncreasing editable size of custom field
Hi We have successfully created a custom field on our quote header to allow users to record additional notes however the visible field size is only 1 row high and users are complaining that they can’t...
View ArticleDoes SAP C4C supports Google Cloud Platform?
Does SAP C4C supports Google Cloud Platform instead of HANA cloud Platform? If yes, then which is the ideal integration tool for SAP C4C to connect with SAP ERP/ SAP CRM back end on a Google cloud...
View ArticleStandard integration for SAP C4C with SAP ERP- CS (Customer service)
Is there any standard integrations for SAP C4C application with SAP ERP- CS (Customer service)?
View ArticleImport .vcf into C4C
Hi all, Is there a way to import a bunch of .vcf (contact) files directly into C4C? For example, we go to a conference, meet a whole bunch of people and get their business cards and we want to get them...
View ArticleHow to open Thing type screen on click of Link ID after performing our custom...
Hi Experts, we are implementing one functionality and we want to open thing type screen on click of a ID link , and we have put a custom action on click of this field,but what happens is once our...
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C4C material messages in error
Hello, We recently automated the process to push material from ECC to C4C using on prem PI. The process is mostly working but a small set of messages are failing in C4C. All the messages that fail have...
View ArticleService ticket queries
Hi,I have a client call and have to explain him the service ticket creation process. I want clarity on few points 1. If an agent sends an email from the interaction view using micosoft outlook and if...
View ArticleOrganizational Management - Approval problem
Hello community, I have a problem about the approvals. So in level 1 I have the company and the CEO as Manager and in level 2 the partner as Manager. When the partner submit a sales quote, for...
View ArticleEmail history in C4C
Hi, Do we have an option to view Email history as in CRM, we had an option to view whole email chain ( correspondence history) . I have tried but can see separate emails. How can we view all email...
View ArticleHow to migrate Attachments (Contacts) + Marketing attributes (Contact + Account)
Dear C4C Experts, we are planing to shut down our CRM on premise system and replace it with C4C. The C4C system will be connected to ERP. Now we would like to migrate selected data from CRM on premise...
View ArticleDeleting Data from OWL of custom solution.
Hi All, I have a requirement in which I need to delete all the data from owl.Is there any coding possible from action to do the same or there is any way possible? Thanks,Jay
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