Personalize Export filter in Data Workbench
Hello everyone, I have tried working with the new function "Data Workbench" in C4C. This goes quite well, but we are facing a crucial problem. In our context, we have different types of customer, and...
View ArticleMonitoring C4C via Solution Manager
Hello, I found a note 2065362 which describes the monitoring setup for C4C in Solution Manager.There are some configurations necessary, for example the connection via certificates between both systems...
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Mapping Account Groups ERP HCI C4C
Hi Experts,We are setting up C4C via. HCI interface to SAP ERP and we only want certain account groups to be loaded into C4C. E.g. we do not want ship tos, bill tos etc. That, we can control in the...
View Articlee-mail blast/Reply to
Hello experts,Can anyone tell me where I can set the email address for the field Reply to (screen)?I guess that if I send an e-mail from sub-domain marketing.xyz.pl, 'reply to' address e-mail should be...
View ArticleC4C ODATA function imports and annotations?
Hello, I have seen/read a lot of articles and tutorials for creation of function imports and annotations from on premise (ie. segw) system. However, I couldn't find any information on C4C ODATA...
View ArticleSAP C4C 1605 Release
Hi, Can anyone please share the link to the recording for 1605 release? Regards,Subhasish
View ArticleSet expiration date in Sales Quote
Hi guys. I need to set new expiration date in Sales Quote. How can I do this configuration in SAP C4C? Regards.Thanks. Wagner
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Mashup visibility in C4C
Hi, I have created a new URL and HTML mashup for ISU Transaction in C4C. But I'm not able to make it visible. The button beside mashup is greyed out. Any help would be appreciated. Please find below...
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Marketing campaign aren't sending
Hi pros, I have a problem with marketing campaign execution. I activate a marketing campaigns with three contacts (each having my personal email) and see results stating that emails were delivered but...
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Lead can't convert to sales lead
When i create a lead（marketing） and want to convert it to sales lead, but in the screenshot below you can see the button is gray. Please tell what i can do, and then could vonvert the Marketing...
View ArticleColor Codes missing after 1602 Upgrade for Visits & Appointments on Calendar...
Hello all, we use the Retail Execution scenario in C4C and use Objects like Visits and Appointment. Before 1602 there has been the ability on the C4C Calendar to show the status of Visits /...
View ArticleCloud for Customer oData appointment location
Hello all, I am trying to retrieve the location of an appointment with the C4C oData service. When no location is assigned to the appointment, the location of the customer will be used. In this case it...
View ArticleSales Office vs. Org. unit C4C
Hi AlI, I have a scenario that includes the integration of C4C with ERP. On ERP, the customer has 3 sales organizations and different sale offices working with these 3 organizations, in other words, a...
View ArticleThe return of the service process
Hello,here a question i want to know . when a suppot ticket completed, customer service center how to return visit customers in c4c system ? if you know , please tell me the detail process about it ,...
View ArticleContact face off in C4C
Hi C4C community, I have a business requirement to capture the face off for each contact in C4C. It means that for each contact, there is one employee who is the main interlocutor for this contact and...
View ArticleExpose a personalized report view in a dashboard
Hi All, I've created a modification of a view of a report Report: Customer Insight: My Team's Activities By MonthView; Team's Activities by Employee I want to now show this modified report view in a...
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Restricting report download
Hi pros, How can I hide all download options from report view? Best regards,Nadezhda Rukavishnikova
View ArticleC4C - How to do a html mashup ?
Hello, I try to do a html mashup into C4C (integrate an external webpage into a panel). The frame is here but it doesnt display anything, it's white inside.I tried directly to create that via...
View ArticleSetting up custom RSS feed in C4C Extended Edition app for iPAD
Hi, Can anyone please share the steps for setting up custom RSS feed in C4C extended edition app for iPAD. Regards,Subhasish
View ArticleReporting Roadmap C4C
Hi, With the RUI I have noticed a few things are not available that were in HTML5. 1) There is not a 'favourites' folder for storing your favourite reports.2) The navigation function between reports...
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