Integrating Pulse knowledge database with SAP C4C
Hi Guys, We use Pulse software for knowledge base but now we are implementing sap c4c for employee service ticket therefore we want to integrate Pulse database to c4c. Could anyone please let us know...
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Manual price component in SAP C4C
Hi Experts, I want to know if I can restrict adding of a manual price component, example: I have 7 conditions: You know about this price components can be restricted by user or role? Thank you.
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Connect Opportunity with Registered Product (Individual Product)
Hello Experts, i have the requirement to connect registered products (individual product) to opportunitys (and other standard bo's). My approach was to extend the standard BO Opportunity. As it is not...
View ArticleFile structure for uploading members to a target group (CSV)
Hello C4C Gurus, We want to upload members to a target group through csv file. Not able to find what should be the file structure. Please help. Best Regards, Jai
View ArticleHow do we disable the Save and Edit button on Account TI based on a condition ?
Hello Team, Please can anyone provide me with an update on how to disable the save and edit button on account TI based on condition or indicator or UI switch ? Thanks in advance.Best Regards,Rupesh.
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language field not standard available in account list overview
Hi, We would like to export the list from the general account overview to Excel by using the export functionality in C4C. We noticed that the standard field 'Language' is not available to add on the...
View ArticleUnlock user in C4C
Hi, Can anyone please share the steps of how to unlock the user ID in C4C? I'm getting a message "Password logon not possible - too many failed attempts". Please help. Regards,Subhasish
View ArticleActivities migration
Hello =) I faced with the following situation: When I migrate a list of Activities (Phone calls for instance), with Starting call date - more than 90 days from current date, the system inform me...
View ArticleOrg Structure not copied during tenant copy (solution profile)
Hi all, We copied a tenant to another tenant (including configuration but not transactional data). When we went into the new tenant, we noticed the Org Structure was missing. Rather, it was pointed out...
View ArticleExtend Live Activity
Hello experts, is it possible to extend the Live Activity pane inside C4C in order to add some fields and a button? If yes, which is the business object that i have to extend? Thanks a lot
View ArticleERP –> HCI –> C4C: Does an On-Premise application need a public registered...
Hi Experts, let’s assume the following:An On-Premise application, e.g. ERP, is sending a request to the SAP Cloud, e.g. HCI.For the outbound communication a forward proxy is used.The On-Premise...
View ArticleZ Party role in workflow condition
Hi,We are unable to see the z party roles(added in fine tuning) in the workflow condition(in edit condition-->field). We would want to check the condition as follows and change the ticket status:...
View ArticleRCOD_CREATE_CONNECTIVITY_SIMPL Values
Hi, I am configuring ISU for C4C communication with the report RCOD_CREATE_CONNECTIVITY_SIMPL. The documents are talking about the old report but not about this one. Please someone suggest waht value...
View ArticleC4C organization issue (assignments)
Hi, our customer has the following definition in C4C. Multiple sales groups ans sales offices are assigned to different sales areas.Company codeSales OrgSales officeSales group111112112312 Is there a...
View Articlecampaign: out of office note
Hello, I have a question about the marketing functions.If I create and perform a campaign and one of the target group member sends an out of office note, is it possible to see this mail?Maybe in the...
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C4C/SDK How to remove Quick Create from the shortcuts
Hello, I created a Quick Create component (.QC) from SDK and a shortcut has been automatically added in the left menu dedicated to the quick creation forms. I would like keep the Quick Create component...
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C4C/SDK Disable case sensitive in a filter from list view (OWL)
Hello, I created a list view and activated the search functionality which works fine, except I'm not able to disable the case sensitive, consequently I have to use Upper case characters in order to...
View ArticleNotification for Manager for Processor Party in Activity Task doesn't work
Hi! Have created a workflow rule for task. Defined the condition and action. The action is notification. The recipient is ‘Manager for Processor Party in Activity Task’. The issue is that the...
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How to accelerate the Migration (xml, csv, A2X)
Dear colleagues, I kindly ask you to share your approach to Migration process. The situation is following: I have to upload 700 000 values of Individual Customers. 1. When I split the full list for 10...
View ArticleHide Help Center from end users
Hi all, Might be a simple question, but can we hide the Help Center from our end users? We have our own internal ticketing system that we want our users to use and I don't want them being able to open...
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