Dear All,
I have configure a simple workflow rule, when i create a service request an email needs to be triggered to one of the involved party.
All configured well and activated, but no email have been received, i have checked below points
=> email address is maintained
=>a notification on the same SR type is triggered to the employee
=> Checked in activity work center email tab - no email
Is there a way i can see if the workflow was triggered ? or a email outbound queue defining any errors?
Regards.