Hi,
I'm currently looking into partner channel management on C4C and trying to set up deal registrations.
I have seen references to "Deal registration routing" in multiple SAP documents. However, I can't seem to find how to do it.
I'm trying to achieve the following scenario:
- Partner registers a deal on C4C for an existing account or a possible client who is not yet in the system.
- Partner sets the status to "submitted"
- Employee responsible (of the account) gets notification about the submitted deal for further processing.
How and where can I determine a rule for this deal registration notification?
I've tried using workflow rules, but I can only create notifications for partner contacts when using deal registrations.
Thank you in advance.
Best regards,
Sam